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Meet Our Amarillo Team
Philip Garner
Product Specialist
Experience and Training
Jaelynn Rickwartz
HIS
State Licensed Hearing Instrument Specialist
I reside in Amarillo, TX. I am married with twin 3-year-old boys and a one-year-old son, my world is beautifully full and often loud. I love the outdoors-camping, lake days and any adventure with my family. Life is busy, a little wild, and exactly how I like it.
Experience and Training
Ivan Terry
HIS
State Licensed Hearing Instrument Specialist
Experience and Training
Ivan is an Amarillo transplant who happily resides in the quiet tranquility of the panhandle of Texas. When he is not providing service to his patients, he spends his time with his family and friends listening to music, enjoying sports, grilling and relaxing by the pool.
Richard Palmer
Au.D., ABA
Doctor of Audiology
Dr. Palmer resides in Amarillo, TX. He is the father of 7 children, 17 grandchildren, and three great-grandchildren (at present). When not working, he enjoys walking and training his dog and biking around the area. He is an avid golfer and often plays with friends. Dr. Palmer also caddies for a friend’s son at all area tournaments. His other interests include: helping others, grilling, cooking, visiting with family, working out, learning yoga, hiking, and fishing.
Experience and Training
B.S., Speech & Hearing Services, University of Utah, Salt Lake City, Utah • M.S., Audiology, University of Utah, Salt Lake City, Utah • Au.D. , Doctorate of Audiology, Arizona School of Allied Health Sciences, Phoenix, Arizona
State Committee of Examiners for Speech Language Pathology & Audiology
Fellow of the American Academy of Audiology (F-AAA) • ASHA Certificate of Clinical Competence in Audiology (CCC-A) • Board Certified in Audiology (ABA) • TAA, Texas Academy of Audiology
Mark Davidson
BC-HIS
Board Certified in Hearing Instrument Sciences
Mark lives in Amarillo, Texas with his wife Michelle and his two daughters, Teagan and Tansley. When not working he loves to spend time with his family. The best days include BBQ and his daughter playing the guitar for a family sing along. He is also a huge sports and music fan.
Experience and Training
Board Certified in Hearing Instrument Sciences • IHS, International Hearing Society
Texas Board of Examiners in the Fitting & Dispensing of Hearing Instruments
Angelica Portillo
Practice Care Coordinator
Shaelyn Owiti
Practice Care Coordinator
Kaitlin Edmonds
Practice Care Coordinator
Melissa Nguyen
Practice Care Coordinator
Amarillo Reviews
Linda H.
01/23/2026
We have been to several audiologists over the years and were very pleased with Livingston. Every other place we called said we had to have a referral from our Primary Care Provider. The wait for that was 2-3 weeks. Livingston got us right in and fitted my husband with a new hearing aid that we picked up today. We will be back. Thanks so much.
Sam T.
01/23/2026
Very thoughtful and knowledgeable about hearing problems
William B.
02/05/2026
They were able to fix my hearing aids in twenty minutes
Walter W.
01/22/2026
Very customer oriented.
David G.
12/16/2025
Always there to help take care of you
Norveta L.
09/16/2025
Very helpful in setting my phone program to make sure it coordinated with my hearing aids! Thanks
Elizabeth T.
09/17/2025
My dad had a scheduled appointment in Pampa and I drove from Amarillo to try and be there with him. I was running behind so I called and Dr Ivan explained as much as he could over the phone as I was driving. I arrive and he had emailed me and said he would be more than happy to meet up with me before 4 again to try a demo for my dad! He went above and beyond and stayed later so my dad could experience the hearing aid! I highly recommend Livingston Hearing they are so kind and willing to answer all and any questions and concerns!
Marilyn R.
04/11/2024
Charles R.
02/26/2024
Excellent service! Everyone are very helpful and friendly!
Robert B.
03/01/2024
Went in to ask about my hearing aids if I could answer when someone called. They answered my question and went beyond what I need (cleaned them)and showed me how to answer and hang up. I’m glad I chose this place. Awesome people. I’ve recommended to my friends.
Rita P.
03/12/2025
Great as always!!!
Craig S.
03/19/2024
I have had outstanding analysis and experiences with Livingston, and Philip Garner in particular. Their State of the Art hearing aides, front office staff, and very thorough testing has improved my life and interactions, which are vital to me. I submit them being the Best in the Tri-State area for analyzing hearing and providing the best and up-to-date treatment for any hearing deficiencies.
