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Meet Our Waco Team
Robert Hanley
BC-HIS
Board Certified in Hearing Instrument Sciences
Robert Hanley resides in Waco, Texas. He is a veteran of the US Navy. He has been in the hearing industry for over 18 years and enjoys helping patients with their hearing needs. He enjoys flying small aircrafts and likes to cruise once a year discovering new places around the world.
Experience and Training
Nancy Norman
M.S.
Clinical Audiologist
Nancy enjoys country living just outside of Waco, Texas and relishes being outdoors. Outside of her work in audiology, she has a passion for writing and is active in ministry that has fostered relationships across diverse cultures. Nancy also partners with her husband’s remodeling business in which she enjoys expressing creativity through design.
Experience and Training
Texas State Board of Examiners for Speech-Language Pathology and Audiology
Diane Etteldorf
Practice Care Coordinator
Dawn Granger
Practice Care Coordinator
Cindy Gradel
Hearing Healthcare Assistant
Waco Reviews
Kay F.
02/09/2026
Dr. Hanley was very knowledgeable about what I needed as far as hearing problems and in getting the right hearing aids for me, I can’t wait to get them. The receptionists were very kind abd friendly.
Ralph C.
01/06/2026
Nancy @ Livingston is very knowledgeable and service oriented for customers satisfaction. The customer service team is competent and efficient.
Christian B.
12/22/2025
Whole staff is patient with me, thorough and methodical in their work and generous with guidance and support. A++
Martin W.
12/19/2025
Everything was outstanding. The employees I dealt with were all very friendly, knowledgeable and service oriented.
Mercer B.
12/09/2025
Excellent service and O so friendly.A real pleasure.
Elaine T.
12/03/2025
Excellent care
Ann D.
11/18/2025
Good care on every thing
Marita H.
09/08/2025
Nancy took extra time to make sure the setttings were right and the fit was good
Marita H.
09/08/2025
Nancy took extra time to make sure the setttings were right and the fit was good
Marcia D.
09/08/2025
Very friendly & kind. Knowledgeable doctor & staff. Great care for my elderly mother.
Kris R.
09/09/2025
What a great team that’s always willing to help.
rick r.
09/10/2025
Always the best All Yall.
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