Hearing Aid Aftercare Services & Support | Livingston Hearing Aid Center

Aftercare Services

At Livingston, we provide value like no other hearing healthcare practice. Our mission is to deeply care about our patients and partner with them throughout their hearing healthcare journey.

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Ongoing Aftercare

We provide signature partnership, signature service, and signature ongoing aftercare.

Cleanings
Check-ups
Adjustments
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Reprogramming
Firmware updates
And much more!

Maintenance

Maintaining your hearing aid through daily cleaning and regular service is extremely important. Proper care helps retain optimum hearing conditions, extends the life of your hearing aid, and ensures proper hygiene.

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Clean your hearing aid(s) daily with a dry cloth, either in the morning or at night, with either a disinfectant spray or wipe.

Everything You Need To Know About Swimmer’s Ear

Never submerge your hearing aid(s) in water to avoid disrupting the circuitry. This includes showering, swimming, and washing under a faucet.

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Always turn off and store your hearing aid(s) in the case provided, and remove the batteries when not using it.

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Try to avoid dropping your hearing aid(s) on hard surfaces.

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Avoid overexposure to heat, such as the stove or oven.

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Store your hearing aid(s) in a safe place out of reach of pets and children.

Peace of mind for less than $3 per week

Warranties

The Livingston Extended Warranty Plan is designed to give you peace of mind once the initial warranty has expired on your hearing aid(s). If you have a problem with your hearing aid(s), the repair will be performed free of charge under the terms of the extended warranty.

PLATINUM

$ 189 per instrument
  • Instrument must be in proper operating condition at the time of coverage.
Popular

GOLD

$ 119 per instrument
  • Instrument must be in proper operating condition at the time of coverage.

Frequently asked questions

What should I use to clean my hearing aids?

Use a soft, dry cloth or a specialized hearing aid cleaning tool provided by your audiologist to gently wipe the surface of your hearing aids. Avoid using water, alcohol, or cleaning solutions unless specified by the manufacturer.

It’s best to remove your hearing aids before using hairspray or other hair products, as the chemicals can damage the sensitive components of the devices.

If your hearing aids get wet, remove the battery and open the battery door to allow air circulation. Use a dry cloth to gently wipe away any moisture and place the hearing aids in a dehumidifier or drying kit to fully dry them out.

Yes, it’s recommended to schedule regular maintenance appointments with your audiologist to ensure that your hearing aids are functioning optimally. Your hearing provider can clean and inspect your hearing aids, make any necessary adjustments, and address any concerns you may have.