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Meet Our Santa Fe Team
Richard Earnest
HIS
State Licensed Hearing Instrument Specialist
Richard Earnest was born and raised in Artesia, NM. Richard now resides in Santa Fe with two of his three daughters and their dog Tank. His oldest daughter is currently a student at UNM in Albuquerque. On the weekends Richard and his daughters enjoy taking in all that Santa Fe has to offer.
Experience and Training
New Mexico Speech, Language Pathology, Audiology and Hearing Aid Dispensers Board, Hearing Aid Dispensers
John Martinez
HIS
State Licensed Hearing Instrument Specialist
John has been helping the hard of hearing in Albuquerque, Santa Fe, and northern New Mexico for over 14 years. He enjoys helping people and reconnecting patients with their families and friends. He looks forward to meeting Livingston patients and assisting them with all of their hearing care needs.
Experience and Training
New Mexico Speech, Language Pathology, Audiology and Hearing Aid Dispensers Board
Irma Valdez
Practice Care Coordinator
Esther Rojas
Practice Care Coordinator
Santa Fe Reviews
Marlene W.
02/10/2026
We appreciate being able to call Richard at any time and he is always willing to help us. The girls in the front office are so very pleasant and willing to help, also.
Rudy M.
01/29/2026
The staff at Livingston Hearing Aids in Santa Fe, NM are all top notch. Very pleasant and very professional.
Sue H.
01/30/2026
Always helpful and fair. Talented people that have a good product and great customer service. Thanks for helping me hear my life.
Paul R.
02/05/2026
We visited Livingston Hearing Aid Center and met a very professional, polite, knowledgable Doctor. John did not try to get us to buy anything. He was very understanding and patient. He answered all our questions and was not in a hurry to get us out the door. After our meeting, we decided to take our business to him. I would highly recommend Livingston Hearing Aid.
George B.
02/05/2026
Livingston was recommended by a friend, who swears by her hearing aids. It was time for me to get them, so I set up an appointment. So far, so good. Still getting used to the hearing aids — will probably take some time. And I’ll need to play around with the phone app to get the best results. Irma and Esther in the front office are knowledgeable and helpful. And they have good senses of humor. John is very thorough and knowledgable. Also with a good sense of humor. I like that they offer lifetime follow-up visits. In fact, I’ve got a follow-up visit in two weeks. Good job, all. Thanks.
Robert G.
01/12/2026
I walked in without appointment and they immediately solved my problem. Very nice people, knowledgeable and accomodating.
Laika
01/03/2026
Timely, capable and friendly
Rosemarie V.
12/13/2025
Excellent service
Karen G.
11/27/2025
Very satisfied. Saw Dr. at time of appointment. No waiting. Very friendly staff.
Molly O.
04/12/2024
Ocaris T.
03/01/2024
Chris D.
04/10/2024
So far, I am pleased with the hearing aids, and with the competent service provided by Crystal. Update: as of today, I’ve had several productive appointments with Crystal, and each time I’ve been very happy with the progress. She even worked some magic to get me a more affordable payment plan. Getting used to new hearing aids can be challenging, and I previously wasted much time and money on an expensive, inferior product and poor service. I had to give up expecting solutions, and I feel very lucky to have tried again with Livingston.