LIVINGSTON HEARING CENTERS, INC. TERMS AND CONDITIONS

DISCLAIMERS

HEARING SCREENING
* A hearing screening is used to determine if the patient(s) may benefit from using hearing aids. This is not a medical exam or diagnosis, nor is it intended to replace a physician’s care. If you suspect a medical problem, please seek treatment from your doctor.

VIDEO OTOSCOPE
* Our video otoscope inspection is always free.

IN-OFFICE DEMONSTRATIONS
* Audiometric simulations will be performed to demonstrate aided benefit. Same day product demonstrations are subject to availability and product type. Some restrictions apply. See store for details.

RISK FREE TRIAL
* Our Risk Free Hearing Aid Trial Program allows you to wear your hearing aid(s) a full 45 days. If you feel that you have not noticed the improvement you need from your new hearing instrument(s), you may return them for a 100% refund of your purchase price. Office visit or dispensing fees may apply. See store for details.

45-DAY MONEY BACK GUARANTEE
* Our 45-day money back guarantee allows you to wear your hearing aid(s) a full 45 days. If you feel that you have not noticed the improvement you need from your new hearing instrument(s), you may return them for a 100% refund of your purchase price. Office visit or dispensing fees may apply. See store for details.

HEALTH PLANS
* All major health plans accepted.

LITTLE TO NO COST
* All major health plans accepted. Eligibility determined by your personal individual health insurance policy and/or approval for special financing terms. Having an insurance policy does not guarantee benefits. Availability of benefits is subject to eligibility and other terms, limitations, and exclusions of your individual insurance policy. Special financing offers are subject to credit approval. If at the time of your application you do not meet the credit criteria previously established for this offer, or the income you report is insufficient based on your obligations, we may not be able to offer this financing.

FINANCING
* Financing offers are subject to credit approval. If at the time of your application you do not meet the credit criteria previously established for this offer, or the income you report is insufficient based on your obligations, we may not be able to offer financing.
* 0% financing offer is subject to credit approval. If at the time of your application you do not meet the credit criteria previously established for this offer, or the income you report is insufficient based on your obligations, we may not be able to offer this financing.

GIFT CARD
* Must complete hearing screening and hearing aid study to receive a gift card. Our hearing aid study allows you to wear your aid a full 45 days. If you feel that you have not noticed the improvement you need from your new hearing instruments, you may return them for a 100% refund of your purchase price. Complimentary hearing screening and consultation required. Some restrictions apply.

10 DAY CHALLENGE
* Our 10-Day Challenge allows you to wear hearing aids with a credit card authorization form kept on file that will be charged if the product is not returned within 10-days. Upon completion of the 10-Day Challenge, you are eligible to wear the hearing aids for an additional 45-days. If you feel that you have not noticed the improvement you need from your new hearing instruments within the 45-days, you may return them for a 100% refund of your purchase price. Office visit or dispensing fees may apply. See store for details. Certain types of hearing loss may require a hearing aid model that is not appropriate for the 10-day Test Drive. Lyric excluded.

PRODUCT TESTERS
* Seeking participants per participating location per make, model and style offered.

HEARING AIDS
*Benefits of hearing instruments vary by type and degree of hearing loss, noise in the environment, the accuracy of hearing test and proper fit. Depending on the level of customization necessary, fitting/restocking fees may still apply. A free hearing screening will show if you are a candidate for the hearing aids. Our hearing screenings and video otoscope inspections are always free. The hearing evaluation is an audiometric test to determine proper amplification needs only. These are not medical exams or diagnoses, nor are they intended to replace a physician’s care. If you suspect a medical condition please seek treatment from your doctor. Hearing aids do not restore natural hearing.
* AMP The AMP is not a custom-molded hearing aid. Not all ears will accommodate the AMP. Invisibility is based on ear anatomy. Experiences may vary on severity of your hearing loss, accuracy of test, proper fit & ability to adapt to amplification. Fits up to a 30 dB loss. A free hearing screening will show if you are a candidate for the AMP.
* CHIP IMPLANT Microchip is placed in a custom-molded hearing aid or a behind-the-ear hearing aid. Not all ears will accommodate the custom molded hearing aids. Invisibility is based on ear anatomy.
* EZ FIT The EZ Fit is not a custom-molded hearing aid. Not all ears will accommodate the EZ Fit. Invisibility is based on ear anatomy. Experiences may vary on severity of your hearing loss, accuracy of test, proper fit & ability to adapt to amplification. Fits up to a 30 dB loss. A free hearing screening will show if you are a candidate for the EZ Fit.
* RECHARGEABLE Rechargeable product uses lithium-ion rechargeable batteries. Under normal operating conditions, the battery will retain 80% of its initial capacity after two years of use. Battery performance will vary depending on individual usage patterns and environmental conditions.
* SOUNDLENS The Soundlens is a custom-molded hearing aid. Not all ears will accommodate the Soundlens. Invisibility is based on ear anatomy. A free hearing screening will show if you are a candidate for the Soundlens.
* TINNITUS Multiflex tinnitus technology generates a broadband white noise signal with varying frequency that plays through the hearing aid to help mask the ringing in your ear. The hearing evaluation is an audiometric test to determine proper amplification needs only.

Questions or concerns regarding this document, please contact our Terms and Conditions Officer.

YOU MAY CONTACT OUR TERMS AND CONDITIONS OFFICER AT ANY TIME AT THE FOLLOWING ADDRESS, PHONE NUMBER, OR E-MAIL ADDRESS.  THE CONTACT INFORMATION IS:

Richard Davila, II

President

Livingston Hearing Aid Center, Inc.

5303 50th Street

Lubbock, TX 79414

Phone: (806) 799-8950

Fax: (806) 799-8939